Privacy policy

1. Who is responsible for your information?

Edge-Forex is a product of Nuvogen Ltd.

For the purposes of applicable data-protection law, Nuvogen Ltd is the data controller responsible for determining how and why personal information collected through Edge-Forex is processed.

You can contact us at: Nuvogen Ltd, P.O. Box 93915, Dubai, United Arab Emirates. Email: [email protected]

References in this policy to “Edge-Forex,” “we,” “us” or “our” refer to Nuvogen Ltd when it operates the Edge-Forex website and related services.

2. Information we collect

The information we collect depends on how you interact with Edge-Forex.

Information you provide

We may collect information you provide when you:

• Contact us
• Submit a correction or complaint
• Subscribe to a newsletter
• Request information about a service
• Communicate with customer support
• Purchase or subscribe to a commercial service
• Exercise a privacy right

This information may include:

• Your name
• Email address
• Telephone number, if provided
• Country or general location
• Newsletter and communication preferences
• Information included in your message
• Information needed to respond to a correction or complaint
• Subscription, order or customer-reference information
• Records of communications with us

Please do not send sensitive personal information through a general contact form unless it is necessary and we have specifically requested it.

Information collected automatically

When you visit Edge-Forex, our systems and service providers may automatically collect technical and usage information, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages visited
• Links followed
• Referring website
• Date and time of access
• Approximate location derived from an IP address
• Cookie identifiers
• Consent preferences
• Technical error and security logs

We use this information to operate, secure and improve the website and, where permitted, understand how visitors use it.

Information received from service providers

We may receive limited information from companies that help provide Edge-Forex services.

For example, when a payment is processed through Gumroad or another checkout provider, we may receive information such as:

• Customer name and email address
• Product or subscription purchased
• Transaction date
• Payment status
• Order or subscription identifier
• Refund or cancellation status

Payment providers process payment-card and financial information under their own privacy policies. Edge-Forex does not need to receive or store complete payment-card details.

3. How we use personal information

We may use personal information to:

• Operate, maintain and secure Edge-Forex
• Respond to messages, questions and support requests
• Review correction requests and complaints
• Deliver newsletters or other requested communications
• Administer subscriptions and commercial services
• Verify payments, refunds and subscription status
• Maintain transaction and accounting records
• Prevent fraud, misuse and security incidents
• Diagnose technical problems
• Understand and improve website performance
• Measure the effectiveness of content and communications
• Comply with legal, regulatory and contractual obligations
• Establish, exercise or defend legal claims
• Enforce our Terms and Conditions

We do not sell personal information in exchange for money.

4. Legal bases for processing

Where a law requires us to identify a legal basis, we may rely on one or more of the following:

Consent

We may rely on your consent when you:

• Subscribe to marketing or newsletter communications
• Accept optional analytics or advertising cookies
• Choose to provide information for an optional purpose

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

Contract

We may process information when it is necessary to:

• Provide a service you requested
• Administer a subscription
• Process a purchase or refund
• Take steps at your request before entering into a contract

Legitimate interests

We may process information when reasonably necessary for legitimate business interests, including:

• Operating and improving Edge-Forex
• Responding to general enquiries
• Protecting the website and its users
• Preventing fraud and misuse
• Understanding website performance
• Maintaining business and communication records

When relying on legitimate interests, we consider whether those interests are overridden by your rights and reasonable expectations.

Legal obligations

We may process or retain information where necessary to comply with applicable laws, tax obligations, accounting requirements, court orders or lawful requests from public authorities.

Legal claims and other permitted grounds

We may process information when necessary to establish, exercise or defend legal claims or when another lawful basis is available under applicable law.

5. Newsletters and marketing communications

We send marketing or newsletter communications when you have requested them or when another lawful basis permits us to do so.

You can unsubscribe at any time by:

• Using the unsubscribe link in an email
• Changing your available communication preferences
• Contacting [email protected]

After you unsubscribe, we may retain limited information on a suppression list to ensure that we respect your request.

Service messages concerning an active purchase, subscription, security issue or requested support are not marketing communications and may still be sent when necessary.

6. Cookies and similar technologies

Edge-Forex may use cookies and similar technologies to:

• Provide essential website functions
• Remember privacy and consent choices
• Maintain security
• Measure website traffic and performance
• Understand how visitors use the website
• Support embedded media or third-party features
• Measure advertising or affiliate activity, where applicable

Strictly necessary cookies may operate without optional consent where permitted by law.

Analytics, advertising and other non-essential cookies should not be activated for visitors who require prior consent until that consent has been obtained.

You can manage available choices through the website's cookie-consent controls and your browser settings. Disabling some technologies may affect website functionality.

A separate Cookie Policy or cookie-preference panel should identify the specific cookies in use, their providers, purposes and durations.

Reading history and topic choices

To suggest articles you may want to read next, Edge-Forex keeps two things in your browser's local storage: the topics you choose on the homepage, and a list of the last 20 articles you opened. This information stays on your device. It is not a cookie and is not sent with every page request.

When the homepage or an article page shows suggestions based on your reading, it sends the identifiers of the articles you recently opened to our server. The server uses them only to choose the suggestions, does not store them and does not link them to you.

You can remove this information at any time by clearing this website's data in your browser. Choosing Not now or Hide on the homepage hides the suggestions for 30 days.

7. Embedded content and external services

Some Edge-Forex pages may contain content or functionality supplied by third parties, such as:

• Video players
• Social-media links
• Messaging platforms
• Newsletter tools
• Payment and checkout services
• Market-data providers
• Analytics services
• Affiliate or referral links

These providers may collect information when their content loads or when you interact with it. Their processing is governed by their own terms and privacy policies.

Where technically and legally required, optional embedded content should remain disabled until the visitor provides the necessary consent.

Following a link to Telegram, Vimeo, Gumroad, a broker, a social network or another external service takes you to a service that Edge-Forex does not control.

8. When we share personal information

We may share personal information with service providers that help us operate Edge-Forex, including providers of:

• Website hosting and infrastructure
• Website security and fraud prevention
• Email and newsletter delivery
• Contact and support tools
• Analytics and performance measurement
• Payment and subscription processing
• Video and embedded content
• Data storage and backup
• Professional legal, accounting or compliance services

These providers should receive only the information reasonably necessary to perform their services.

We may also disclose information:

• When required by applicable law
• In response to a valid court order or lawful government request
• To investigate fraud, misuse or security threats
• To protect our rights, users or the public
• In connection with a merger, acquisition, restructuring or sale of relevant business assets
• With your direction or consent

We do not permit service providers acting on our behalf to use personal information for unrelated purposes.

9. International transfers

Nuvogen Ltd operates from the United Arab Emirates, and some service providers may process information in other countries.

As a result, personal information may be transferred to or processed in a country whose data-protection laws differ from those in your location.

Where required, we use appropriate safeguards for international transfers, which may include:

• Contractual data-protection clauses
• Transfers to countries recognized as providing adequate protection
• Provider participation in a legally recognized transfer framework
• Another transfer mechanism permitted by applicable law

You may contact us for additional information about safeguards relevant to your information.

10. How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security and dispute-resolution requirements.

Retention periods are determined by considering:

• The type and sensitivity of the information
• The reason it was collected
• Whether the purpose can be achieved without retaining it
• Contractual and customer-support requirements
• Applicable limitation periods
• Tax, accounting and legal obligations
• Fraud-prevention and security needs
• Outstanding complaints or disputes

When personal information is no longer required, we delete, anonymise or securely isolate it, subject to applicable legal and technical requirements.

11. How we protect information

We use reasonable technical and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

These safeguards may include:

• Access controls
• Authentication measures
• Secure hosting and transmission
• Software maintenance
• Backups
• Monitoring and logging
• Limiting access to people and providers who require it

No website, transmission method or storage system can be guaranteed to be completely secure. You should avoid sending confidential financial credentials, trading-platform passwords or full payment-card details through Edge-Forex contact forms or ordinary email.

12. Automated decisions

Edge-Forex does not use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

Automated tools may be used for routine functions such as spam detection, security monitoring, email delivery and website analytics.

13. Children's privacy

Edge-Forex is not directed to children, and our commercial services are not intended for anyone under 18.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact [email protected] so that we can investigate and, where appropriate, delete it.

14. Your privacy rights

Depending on your location and applicable law, you may have the right to:

• Be informed about how your information is used
• Request access to personal information held about you
• Request correction of inaccurate or incomplete information
• Request deletion of information
• Request restriction of processing
• Object to particular processing
• Receive certain information in a portable format
• Withdraw consent
• Object to direct marketing
• Complain to an appropriate data-protection authority

These rights are subject to legal conditions and exceptions. We may need to verify your identity before completing a request.

To exercise a privacy right, contact [email protected] and write “Privacy request” in the subject line.

We will respond within the period required by applicable law.

The UAE Personal Data Protection Law provides protections concerning the processing, confidentiality and transfer of personal data, including rights concerning correction and restriction of processing. Individuals in the EEA and other covered jurisdictions may have additional rights under their local laws.

15. Complaints

If you have concerns about how we process personal information, please contact us first at [email protected].

Depending on your location, you may also have the right to complain to the data-protection authority responsible for your country or region.

16. External links

Edge-Forex contains links to websites and services operated by other organizations.

We are not responsible for the privacy, security or content of external services. Before providing personal information to another service, you should review its privacy policy and available privacy controls.

17. Changes to this policy

We may update this Privacy Policy when our services, technology, providers or legal obligations change.

The current version will be published on this page with a revised “Last updated” date. If a change materially affects how we use personal information, we will provide additional notice where required.

18. Contact us

Questions, requests or complaints concerning this Privacy Policy can be sent to:

Nuvogen Ltd, Operator of Edge-Forex, P.O. Box 93915, Dubai, United Arab Emirates. Email: [email protected]